Graphic Business News

Enterprise encourages use of digital channels, as it re-opens some branches

By: Graphic Business
Mr Keli Gadzekpo

In its quest to keep its premises safe and help stem the spread of COVID-19, Enterprise Group has called on clients to interact with the company through the digital and electronic channels provided.

The call comes ahead of the re-opening of some of the company's branches across the country from Monday, May 4, 2020.

The Chief Executive Officer (CEO) of the Enterprise Group, Mr Keli Gadzekpo, in a press release issued by the company on April 30 in Accra, stated that some of the measures introduced might delay service within the branch.

However, he observed that the measures have become necessary as the country fights to control the spread of the virus. 

Ban on movement

The release indicated that in accordance with the lifting of the ban on restricted movements, Enterprise Group will embark on a phased opening of branches, meaning not all branches will be readily accessible to the general public during this period.

From Monday, branches in the following areas will be open to the public: Koforidua, Sunyani, Takoradi, Tamale and in Kumasi, the Ahodwo branch.

In Accra, branches to be opened are High Street, Airport, Ridge and Tema. In the interest of public safety, clients will be required to wear face masks and have their temperature checked before entry.

In addition, only a limited number of people will be allowed into the branch at any particular time, in adherence to social distancing requirements. 

Additional measures

The release also quoted Mr Gadzekpo of saying that while the shadow of COVID-19 still looms over the world, the Enterprise Group's digital and electronic channels remain the safest means for clients to conduct business.

"However, for clients who still prefer to be physically present in our offices, these measures are absolutely necessary, in order to keep our premises safe for both staff and clients.

"We advise those who choose to visit our branches to please check our social media pages to see which particular branches are open before setting out. We appeal to all our clients to cooperate and comply with these measures so together, we can beat this invisible enemy.

"In addition to these measures, hand sanitisers,soap and water will be provided at all Enterprise Group branches for clients. While the Group puts in place measures to ensure the safety of its clients and staff, the business would like to encourage the general public to stay safe by observing the safety protocols shared by the Ghana Health Service and the World Health Organisation."